Due to the impact of Covid-19 Coronavirus, we are still open and will still be replying to e-mails, but please be patient, as we are reduced to one member of staff.
I am currently only sending items tracked if over £40 (UK only), to reduce contact at the post office.If you are oversea’s we will not have a tracking number unless you have chosen tracked and signed at point of sale. We do have to allow 25 working days before we can log a parcel as missing with Royal mail and due to the current situation post is taking longer, some items are getting through quicker than others.
We will continue to send out orders for as long as we are able to do so. Our current turnaround is up to 10 working days from date of order but things are changing on a daily basis we will continue to monitor the situation but we will try to update you as soon as possible if anything changes.
if you have receive a completed order e-mail (please check your junk mail) then your order will have been dispatched
Please all keep safe.
Golden Hinde Team.